I wanted to write and thank you all for the amazing products and customer service you have delivered! I have 1 1/2 year old dreads and wanted to add extensions but didn't know how, and I live in a very rural area where all the salons I asked had no experience with them. I watched your awesome video tutorial, ordered my supplies (which shipped AMAZINGLY fast, even though it is just a few days before Christmas!), and was thrilled how the crocheted SE dreads match my natural hair color EXACTLY. Holy cow do you guys know how to do this right! Not only that, but when I called with a question on how to shorten my extensions the NICEST person picked up immediately and was super helpful and cool. I'm starting to install my extensions tonight and feel confident that you guys are there if I need more supplies or help! Thank you so much!