I know this is going to sound crazy, but the first time I tried using these, I cut right thru the clients hair when I crimped the bead. Can you please tell me what I was doing wrong? I would love to use them, but very scared.

Yeah, that's not good. I'm not sure what would have happened as I've never seen that. I'd have to see what tool you were using and your technique. Send an email to sales@doctoredlocks.com and we can figure it out.
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