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Before You Buy FAQ

Do I need a beauty license or a business to purchase? 
Nope, neither license is necessary to purchase from Doctored Locks.  Licenses to kill are also not necessary.  I’m watching you, Mr. Bond.


Do you offer a color matching service? 
We do offer a free color matching service for customers who require the closest possible match to their hair.   We have yet to come across a color that makes us say “What the heck is that?”  Not to worry, we have you covered.
Please provide us with a snippet of hair and written instructions detailing what type, length and texture of extensions you’re after.  Also please provide your preferred contact information.

Mail them to us at:

Doctored Locks
Color Matching Service
7406 E. Sprague Ave., Main Bldg., 
Spokane Valley, WA, 99212 USA

When we receive your request, we’ll follow up with you about all your possible options.


Do you have a satisfaction guarantee? 
You’ll love our products and we back that with a 100% Satisfaction Guarantee.  In the event you aren’t compelled to perform a celebratory Irish jig, or your eyes don’t glaze over with tears of joy as if seeing the heavens opened the moment you receive your purchase, just let us know within 30 days and return any item to us in its original condition.  Our return and exchange information can be found here.  It’s easy peezy lemon squeezy.